IF I CANCEL MY SUBSCRIPTION, DO I RECEIVE A REFUND?

IF I CANCEL MY SUBSCRIPTION, DO I RECEIVE A REFUND?



Refunds for your subscription must be requested within 24 hours of purchase. Refunds will ONLY be provided if NO course certificates have been issued, either for CE or Non-CE courses.
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    • How do I cancel my trial or monthly membership?

      To cancel your subscription, you need you to submit a cancellation request from within your account. Go to Provider->Account Detail and then under Subscription and Payment Information you'll see "Cancel Account". Please follow up with us if you do ...
    • WHEN WILL MY WEBEXERCISES ACADEMY SUBSCRIPTION RENEW?

      Your Subscription is for one year, it will auto-renew on the date of purchase
    • HOW DO I SIGN UP FOR A SUBSCRIPTION?

      You can sign up for a subscription when you select a course. All Academy courses will be loaded into your account. Courses from Premium Affiliate instructors do not qualify for subscription.
    • WHERE CAN I FIND THE COURSES AVAILABLE UNDER MY SUBSCRIPTION?

      Once you purchase a subscription all the available courses will display in your account dashboard. You can also view the subscription courses on our home page by using the appropriate filters.
    • How to Request Cancellation

      You'll need you to submit a cancellation request from within your account. Go to Provider->Account Detail and then under Subscription and Payment Information you'll see "Cancel Account".