Billing Related
How to Request Cancellation
Hi there You'll need to submit a cancellation request from within your account. Go to Provider->Account Detail and then under Subscription and Payment Information you'll see "Cancel Account". Please follow up with us if you don't receive a ...
Can you provide a purchase order or an invoice?
A purchase order or invoice can be provided once we determine the appropriate Volume Licensing plan for your company or institution. Please contact us to determine what Volume Licensing option would be best for your facility. We do not provide ...
How can I get a receipt?
A receipt should automatically be emailed to after purchase. However, if you don't receive it or you need another copy, send us an email to support@webexercises.com and we can provide a receipt for either annual or monthly plans.
How do I update my credit card?
You can update your credit card information at any time when logged into your account. Select "Provider" on the left side of the page, then "Account Detail". Scroll down to the Subscription and Payment Information and click the "Update Card" button. ...