What is Zaarly's $100 no-show policy?
Zaarly's $100 no-show policy is one of the clearest examples of how we hold service providers accountable. It is set up to deal with that most annoying moment: when you get stood up for an appointment.
Our Service Providers have all agreed to pay you $100 if they no-show an appointment.
What is a No-Show?
Missing a previously scheduled appointment (not showing up within 1 hour of scheduled time or window) -- without communicating a cancellation.
What Doesn't Count as a No-Show?
- Cancellation with an hour or more notice.
- Being late is not a no-show (though still annoying).
If a service provider has seriously annoyed you, even if it doesn't quite fit the formal definition of a no-show, let them know. In most cases, they will be eager to make things right! If you can't come up with a solution that meets your needs together, reach out to our team and we'll address the issue.
Related Articles
Understanding price point on Zaarly
Zaarly’s price point system helps homeowners and agents get a quick feel for a Pro’s pricing. What do the three tiers mean? The number of dollar signs represents approximate pricing compared with the rest of the Pros on Zaarly, based on their ...
What is Zaarly?
Zaarly is the only place you can hire home service providers who have agreed to be held accountable for the work they say they will do. We believe homeowners should be able hire pros without fear of being scammed, or worrying about paying for shoddy ...
What is the Zaarly Guarantee?
The Zaarly Guarantee means you can be sure you'll never pay for work that wasn't completed as agreed, and that you have a team that’s always on your side. No complicated fees, just calm confidence on every project. All projects completed with active ...
How does Zaarly make money?
To understand how Zaarly is different and better, we encourage Homeowners to "Follow the Money." By seeing how other web platforms and companies make money, it is easy to see where their interests lie, and how that might disadvantage you. Most other ...
Hiring Through Zaarly While Staying Safe
Many services are on hold, but the home services at Zaarly march on. Zaarly provides online tools for clear communication with service providers. Those tools make hiring, communicating, and working together a smooth process from start to finish while ...