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            Are the in-app purchase premium features for parental accounts transferable between an Android and iPhone?

            The in-app-purchase features for a given parental account are not transferable between Android phone and iPhone devices. This is due to the different technical requirements for in-app-purchase features between Google Play and Apple's App Store.

            In this case, if the parent changes from an Android phone to an iPhone, or from an iPhone to an Android phone, the parent will need to re-purchase the in-app-purchase features from the relevant store (Google Play or Apple's App Store).

            However, if the parent changes from an Android phone to another Android phone, or change from an iPhone to another iPhone, the in-app-purchase features will be preserved in the parental account.

            If you switched from Android to iOS or vise versa and want to get a refund, please send an email to
            Updated: 05 Feb 2018 09:24 AM
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