卓豪(北京)技术有限公司
            知识库&FAQ SAAS技术支持部门 Zoho Support 常见问题

            How do contracts work?

            Contracts are to define the level of service offered to a particular account for a specific time period.
            When a request arrives, the account or contact is first identified and then the associated contract if any is applied. A contract defines the Service Level Agreement for the account, so that the requests are closed within the due time.
            更新的: 10 Jun 2014 12:02 PM
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