卓豪(北京)技术有限公司
            知识库&FAQ SAAS技术支持部门 Zoho Support 常见问题

            How do SLAs work?

            SLAs help you define the level of service that you provide to your customers. Using the SLA feature, you can define rules for closing service requests, set a request-resolution time for users and send escalations when SLA targets are breached.
            更新的: 10 Jun 2014 12:03 PM
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