Create the SPF-General Conduct Exception

Create the SPF-General Conduct Exception

The SPF-General Conduct Exception is created when the Cinch Agent or Customer has feedback for one of our Service Professionals whether it be a compliment or a complaint. 
  1. Create the exception in Open status.
  2. Enter the appropriate Comment Phrase exactly as shown below in the Exception Comment.

  3. Document the Service Job Comment with the details of the feedback.


    Helpful Links

    i-Knowledge Help System - Partner Teams
    i-Knowledge Help System - Internal Teams

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