Create the CL-Autho Task Exception

Create the CL-Autho Task Exception

The CL-Autho Task Exception is created when a Service Report and/or additional information is needed on a Service Job. Creating this exception notifies Support Services that the Service Professional needs to be contacted to obtain this information. 
  1. Create the exception in Open status.
  2. Enter the appropriate Comment Phrase exactly as shown below in the Exception Comment.


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